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How does Ironcore backup
work? |
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The Ironcore Backup Manager is loaded onto the device you
want to backup. You define what you wish to backup and set
this to a schedule. Your information is encrypted and then
sent to ‘The core’ and for extra protection ‘The
core’ is mirrored to another geographical location. |
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How secure is my data? |
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Extremely – before it leaves your internet connection
it is compressed and encrypted then transported in an encrypted
tunnel. Lastly it is stored in ‘The core’ which
boasts an outstanding level of security, ranging from figure
print access to bomb proof walls. The encryption level is
stronger than most Banking transactions and can only be decrypted
by your private key. |
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How much space do I require? |
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Your data is compressed, so you may have 10GB of data (Depending
on what this data is) it can compress down to less than half.
Our free month’s trial will indicate how much space
you will require. |
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I am not on Broadband, how fast
does my connection need to be? |
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On your first backup, Ironcore will backup all you data.
On subsequent backups only the changes will be backed up.
So a fast internet connection is not required. If you feel
you have too much data to backup over the internet –
we provide a service to backup your data onto removable storage
and place it directly onto our storage servers. On you next
scheduled backup only the changes will be sent over the internet. |
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How many times a day can I backup
my information? |
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As many times a day as you like, at no extra cost - we encourage
backing up your data at least twice a day. At mid day and
after working hours, this provides good business continuity
in the event of a disaster. |
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Can I backup E-Mails, Databases,
etc.? |
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Yes Ironcore can backup most e-mail systems and databases,
please contact us for more details |
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How do I restore a file or all
of my data? |
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There are multiple ways to restore a file. Primarily by
logging into your account on the Ironcore website, you can
choose individual files, folders or all your data to restore.
If you are a ‘Business’ or ‘Enterprise’
customer we can provide your data on removable storage or
contact us to enquire about or professional restore service. |
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I already use an ‘Online
backup’ provider, why change to Ironcore? |
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Ironcore offers excellent value for money, reliability and
support. As an Ironcore customer you are eligible for discounted
I.T services and other exclusive offers. Contact us today
and we will guarantee to beat any like for like quotation. |
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Why should I use Ironcore instead
of CD’s, Tapes, and Removable Hard Drives? |
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For many reasons, primarily, the total cost of protecting
your business data is far less than traditional methods, when
you take into consideration all the factors such as storage,
management and recovery.
Ironcore is fully automated and there is no need to manage
your backup media. It is also more secure and reliable. In
some cases however, we will recommend archiving old data onto
CD/DVD and using Ironcore for current business data. |
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We use Apple Mac’s, can I
use Ironcore? |
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Yes, Ironcore will run on most platforms – please
contact us if you require Ironcore for Apple computers, Linux,
UNIX, Sun, Novell |
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Who is behind Ironcore and what
resources do they have? |
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Ironcore is a Seriun Limited brand. Seriun provide I.T services
to business and are specialists in many technical areas, including
Disaster Recovery, Data Protection and Security. We have invested
in our own infrastructure. ‘The core’ is our dedicated
datacenter, managed exclusively by Seriun.
If you are already using an online backup service, make sure
it is powered by Ironcore – for ultimate value, service
and reliability. |
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I am a home user can I still use
Ironcore? |
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Yes you could use our SOHO products, however if you do not
have frequently changing data then CD/DVD’s should be
sufficient. |
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I don’t believe I need to
backup. |
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We look forward to hearing from you...one day. Please backup
your data onto something! May we suggest an Ironcore Client
contact you to inform you of their situation? |
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I cannot find an answer to my question. |
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Please contact us on 0845 2574823 or e-mail us on support@ironcore.co.uk
and we would be delighted to answer any questions you have. |
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I backup my information once a
week/month, why change? |
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It is recommended to backup your data on a frequent basis.
One day’s work may well cost you more than one month’s
Ironcore fee? You may also overwrite your backup file –
Ironcore allows you to retain your previous versions (Default
of a week) so you can go back in time if need be. |
